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Payment and shipping

Payment and shipping

Payment and shipping

The following conditions apply:

Shipping policy

The delivery of the goods takes place worldwide.

Shipping costs (including VAT)

Deliveries in Germany (Germany):

Shipping costs = shipping weight * factor + basic price
0-9,99kg factor = 0,89 € / kg basic price = 4,0 €
From 10kg factor = 0,69 € / kg basic price = 7,0 €
When sending bulky goods (forwarding shipping) we calculate as follows:
Shipping costs = shipping weight * factor + basic price
0-4,99kg factor = 0,89 € / kg basic price = 12,0 €
From 5kg factor = 0,89 € / kg basic price = 13,0 €

Bulky goods are marked as such in the article description.

Deliveries abroad:

Shipping costs = shipping weight * factor + basic price
0-4,99kg factor = 0,89 € / kg basic price = 12,0 €
From 5kg factor = 0,89 € / kg basic price = 13,0 €

delivery times

As far as no other period is specified in the respective offer, the delivery of the goods in Germany (Germany) within 3 - 5 days, for foreign deliveries within 5 - 7 days after conclusion of the contract (with agreed advance payment after the time of your money order).
Note that no delivery is made on Sundays and public holidays.
If you have ordered articles with different delivery times, we will ship the goods in a common shipment, unless we have made a different agreement with you. The delivery time is determined in this case after the article with the longest delivery time you have ordered.

For pickup we inform you by e-mail about the goods and the pick-up times. In this case, no shipping costs will be charged.

terms of payment

For deliveries in Germany (Germany) you have the following payment options:

- Cash on pickup
- Prepayment by bank transfer
- Payment by cash on delivery (plus cash on delivery fee 44 €)
- Payment by SEPA direct debit
- Payment by SEPA B2B direct debit
- Payment via PayPal

For deliveries abroad you have the following payment options:

- Cash on pickup
- Prepayment by bank transfer
- Payment by cash on delivery (plus cash on delivery fee 65 €)
- Payment by SEPA direct debit
- Payment by SEPA B2B direct debit
- Payment with credit card
- Payment via PayPal

More details about the payment

When paying by SEPA Core Direct Debit or by SEPA B2B Direct Debit, you authorize us to collect the invoice amount from the specified account by issuing a corresponding SEPA mandate. You will receive a pre-notification at least 5 days before the date of the direct debit. Please note that you are required to provide sufficient cover for the account on the announced date.

If you pay by credit card, your credit card account will be charged upon conclusion of the contract.

Our bank connection:

Account holder: NK PROTELEX GmbH
IBAN: DE29660700240096328000
BIC: DEUTDEDB660
Deutsche Bank Karlsruhe
 

If you have questions you will find our contact details under contact information.