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The specialist
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Payment and dispatch

The following terms and conditions apply:

The products are delivered all over the world.

Dispatch costs (inclusive of legally applicable VAT)

Domestic deliveries (Germany):

Versandkosten = Versandgewicht (G) * Faktor (F) + Grundpreis (GP)

0-9,99kg F=0,80€/kg GP=6,60€

10-29,99kg F=0,72€/kg GP=6,79€

30-69,99kg F=1,05€/kg GP=21,00€

70-99,99kg F=0,85€/kg GP=8,00€

100-unbegrenzt F=0,69€/kg GP=10,00€

Express: 199,99€

If the dispatch involves bulky goods (freight forwarding), we calculate as follows:

Versandkosten = Versandgewicht (G) * Faktor (F) + Grundpreis (GP)

0-9,99kg F=0,80€/kg GP=6,60€

10-29,99kg F=0,72€/kg GP=6,79€

30-69,99kg F=1,05€/kg GP=21,00€

70-99,99kg F=0,85€/kg GP=8,00€

100-unbegrenzt F=0,69€/kg GP=10,00€

Express: 199,99€

Bulky goods are marked as such in the item description.

Deliveries to foreign countries:

Versandkosten (EU)= Versandgewicht (G) * Faktor (F) + Grundpreis (GP)

0-4,99kg F=0,90€/kg GP=14,90€

5-24,99kg F=0,99€/kg GP=16,50€

25-69,99kg F=1,20€/kg GP=25,00€

70-99,99kg F=1,10€/kg GP=19,00€

100-unbegrenzt F=0,96€/kg GP=5,00€

..................................................................

Versandkosten (UK)= Versandgewicht (G) * Faktor (F) + Grundpreis (GP)

0-9,99kg F=2,5€/kg GP=20,00€

10-29,99kg F=2,5€/kg GP=24,00€

30-69,99kg F=2,60€/kg GP=30,00€

70-unbegrenzt F=2,55€/kg GP=30,00€

................................................................

Versandkosten (US-CA)= Versandgewicht (G) * Faktor (F) + Grundpreis (GP)

0-9,99kg F=2,8€/kg GP=28,00€

10-29,99kg F=2,8€/kg GP=30,00€

30-69,99kg F=3,4€/kg GP=75,00€

70-unbegrenzt F=3,5€/kg GP=90,00€

Delivery periods

Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 2 - 3 days, for deliveries abroad within 5 - 7 days from conclusion of contract (if advance payment agreed from the date of the payment instruction).

Please note that deliveries are not made on Sundays and other holidays.

If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.

In case of self-collection, we will inform you by email once the product is ready, along with the collection options. In this case, dispatch costs will not be charged.

Accepted Payment options

- Payment in cash at the time of collection

- Prepayment via transfer

- Payment by SEPA direct debit

via PayPal Checkout:

- Payment via PayPal

- Payment via PayPal Express

- Payment via credit card

- Payment by SEPA direct debit

- Payment by invoice

- Payment via instalment purchase

- Payment via Sofortüberweisung [immediate transfer] (via Klarna)

- Payment via giropay

via PayPal:

- Payment via PayPal

- Payment via credit card

- Payment by SEPA direct debit

- Payment by invoice

- Payment via instalment purchase

Further details on payment

When paying by SEPA direct debit, you authorize us by issuing a corresponding SEPA mandate to collect the invoice amount from the specified account.

You will receive a pre-notification at least 5 days before the date of direct debit collection. Please note that you are obliged to ensure sufficient funds in the account on the announced date.

Our bank account:

Konto Inhaber: NK PROTELEX GmbH

IBAN: DE29660700240096328000

BIC: DEUTDEDB660

Deutsche Bank Karlsruhe

In case of questions, please contact us at the contact details mentioned in the Legal Notice.

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